Privacy statement

We encourage you to read this Privacy Policy regularly to ensure that you are aware of any changes. This way you will remain informed of which data we collect, how we process your data and what your rights are.

Who we are

X Offices BV and its subsidiaries offer their clients office solutions including (flexible) office space, meeting rooms and various office-related products and services.
X Offices BV has its registered office at Strawinskylaan 257, 1077 XX in Amsterdam, the Netherlands. X Offices BV is registered under the Chamber of Commerce number 87594242.

Personal data and the way we process them

We collect data in different ways. We collect data via cookies (only if you allow it) and when you provide your personal data to us, for example, by booking a tour or a meeting room.
Your IP-address can be processed when you agree to the placing of cookies during your visit to our website. The placing of cookies helps us better our website and make it more customer-friendly.
If you book a meeting room or rent an office space, you will be asked to provide your contact details (such as your (company) name, e-mail, telephone number, etc.) and your financial details (such as your credit card number, your billing address, etc.). Your credit card details will only be used for the billing and payment processing of the products and services that you have ordered. Your credit card details can also be used for the prevention of fraud.
We may also use your contact information to send you information about other products and services from us, as well as promotional material from our marketing partners that may be of interest to you. If you do not want to receive this advertising material, you can unsubscribe by clicking on the unsubscribe button.

The purposes for which we use your data

We collect personal data for the following purposes:

• to provide our services to you;
• to communicate with you (e.g. to answer your questions or to handle a complaint);
• for work preparation and fraud prevention;
• for the execution of contracts;
• by legal obligation.

We cannot perform the above if you do not provide us your data.

Sharing data with third parties

By providing us your data, you acknowledge and accept that we may process and share your data to parts of the network of X Offices BV and also to third parties outside the EU, provided that this only takes place:

• to execute an agreement;
• insofar as required by law and regulations;
• insofar as required of a judicial power;
• for work preparation and fraud prevention;
• to simplify our management of data;

Some products or services that we offer you, require that we provide your data to a third party. We can only share your data with a third party if you grant us your permission. An example is if you ask us to purchase flowers on your behalf for your client.

Storage of your data

Your data will be kept for as long as necessary for the purposes described in this Privacy Policy to the extent that this is necessary to comply with laws and regulations and to resolve disputes. Your credit card details will not be kept longer than necessary unless you give us your consent to keep your credit card details for future purchases.

Communication

All communication between you and us takes place via telephone, e-mail.

Newsletters

You are automatically registered for the newsletters of the business centre where you have rented an office space. Your name and e-mail address will be used to send you the newsletters. This way we can keep you informed of everything that is new within the business centre. If you do not want to receive our newsletters, you can unsubscribe by clicking on the unsubscribe button.

Customer service

If you have a question, you can call, e-mail or chat with our customer service via our website. In order to be of good service to you, we can ask you for your personal data. We can also record telephone conversations for training purposes.

Fighting fraud

Your personal data can be used to prevent, investigate and to fight fraud. Your data can be provided to the government, judicial authority or other relevant authorities.

Protection and data breach obligation

We respect your privacy and strive to protect it. We take the necessary technical and organizational measures in accordance with the industry standards to protect your personal data against loss or unlawful use. We guarantee to the extent possible, the protection of the privacy of all visitors of our website. This means that we also require our partners to make maximum efforts to protect your data. If there is a data breach, we will notify the authority and the affected person(s) within 72 hours of the discovery of the data breach.

Minors

If you are 16 or younger, you may only use our website under the supervision of your parents or legal representatives. We do not knowingly collect data from children younger than 13 years old. Minors do not fall under our target group.

Your rights

You have the right to access, rectify or erase your data. You also have the right to object the processing of your personal data. You can also withdraw your consent to the processing of your data. You can do the above by sending us a written request. You also have the right to file a complaint to the Dutch Data Protection Authority.

Changes to this Privacy Policy

The revision date will be updated when we have added changes to this Privacy Policy. We encourage you to read this Privacy Policy regularly to ensure that you are aware of any changes. In this way you will remain informed of what personal data we collect, how we process your personal data and what your rights are. By continuing to use this website after changes have been made, you accept the changes to this Privacy Policy.

Terms and conditions

Dutch law applies to all conflicts and disputes. All conflicts and disputes will be settled by the Dutch court in Amsterdam. The Dutch version of this Privacy Policy and Terms and Conditions are the legal version.

Questions?

Do you have any questions or do you want to access, rectify or erase your data? Feel free to contact our customer service at reception@hoffamsterdam.nl